Water Damage & Flooded Basement Restoration Services

Questions to Ask Before Hiring a Mold Removal Provider

By the RestorationSOS Educational Staff

Mold is a serious problem for any household because it not only affects the structure of the home, but may also present serious health problems. Removing mold should be a priority, starting as soon as the problem is discovered and it should always be handled by a professional, since they know how to remove the problem without inadvertently making it worse.

Unfortunately, there are a lot of mold companies out there, not all of which are created equal. Hiring the wrong outfit to work on your home could leave you with more problems than solutions. So here are some questions you should ask any potential mold remediation provider before allowing them to work on your mold problems.

What to Ask

What training or certification does the company have? Most states do not require mold removal companies to be certified, but it is a good idea to seek out a certified provider because it means that they have received the education and training necessary to work on your home and perform the mold removal process correctly the first time. Certified companies know how to remove the mold, but they also know how to do so safely. Industry organizations such as the Clean Trust or Indoor Air Quality Association offer certification programs for cleaning and restoration companies.

What do you charge? A lot of people use cost as a determining factor when choosing a mold remediation provider, which is not exactly wise. Mold can affect not only your home, but also your possessions and your health. With that in mind, it is not always the best course to choose the cheapest possible option. You get what you pay for, and in this case, you want to pay for experience, training, and customer satisfaction. Strive for the good balance between service and value.

Do you have references? Advertisements always look good, but the single best selling point for any product or service is the word of mouth. Ask for references and contact them. Good companies will have no end to satisfied customers willing to sing their praises. You can also visit the Better Business Bureau to see if there is anyone with criticism of the company.

How do you keep the mold from returning? A quality job means the mold will not come back after the company has left. Ask specifically what methods they use to make sure the mold does not return. The method should involve elimination of the water source that fed the mold in the first place.

Why should I choose your company? If the provider trumpets cost savings, then move on to other options. If they tout their excellent service, then you have a potential winner. The ideal company will always be able to give you rock solid substantive reasons why you should choose them over the competition.

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